This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from studiofleia.com.

At Studio Fleia we protect your personal integrity and always strive for a high level of data. This privacy policy describes how we collect and use your personal information. The policy also explains your rights and how best they protect you. Please do not hesitate to contact us if you have any questions or are unsure about any of the points stated in our privacy policy by email to info@ftudiofleia.com. Personal information will be saved and handled with care, will never be disclosed to third parties and will only be used for the delivery of your order. When you place an order, your email address will be saved in our system so we can contact you via our newsletter. You can unsubscribe at any time.
Studio Fleia’s webshop uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders.

Who is responsible for your personal data?

Studio Fleia by Eszter Takács - Eszter Design takes full responsibility for processing your personal information.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies”: We use cookies on studiofleia.com to improve your browsing experience. When you visit studiofleia.com, cookies are stored on your computer. A cookie is a small text file stored in your browser to recognize your computer on subsequent visits. No personal information is stored in our cookies. Almost all website use cookies. They are located on your computer to help analyse how the website is used so that the user experience can be improved. In many cases, cookies may be necessary to provide a particular service on the website. If you do not want to receive cookies, you can either block all cookies, delete existing cookies from your computer or receive a warning before saving cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. A change to cookie settings may cause a degraded user experience when visiting our and other website. You should be aware that if you do not accept cookies, there may be functions on studiofleia.com that will not work.

  Third-party cookies: We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you, to screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Stored data

Studiofleia.com only records this information with a view to delivering the items you order and to offer you the best possible shopping experience. Your personal data is stored by Studio Fleia. We do NOT keep your payment information or share your data with any third parties. The data that we collect from you is stored within the European Economic Area (“EEA”).

How do we use your personal data?

We may use your personal data for the following purposes:

• To process your orders and returns via our online services

• To send text message notifications of delivery status

• To contact you in the event of any problems with the delivery of your items

• To answer your queries and to inform you of new or changed services

• To send marketing offers such as newsletters and magazines

• To notify the winners in competitions arranged online

• To manage your account by carrying out credit checks

• To make analyses in order to provide you with relevant marketing offers and information

• To validate that you are of legal age for shopping online

• To send you surveys in order to give you a possibility to influence our offer and services

• To test and improve our systems by which the services are provided

• To prevent misuse or improper use of our services

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

Protection and Security

The information you provide when you place an order on our website is only used to provide a smooth and simple shopping experience. The data is treated in careful accordance with all current privacy regulations.

No Third Parties

No data that identifies the individual shopper is passed on to any third parties. We never pass on, sell or swap your data for marketing purposes to third parties outside Studio Fleia. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection. The only statistical data that is collected and shared with any third parties concerns customer traffic and commercial information. This information is shared with the sole purpose of improving your user experience on this website.

Links

The site studiofleia.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.